No separate system or paperwork required. Every incomplete is tied to a specific course and student, timestamped, and logged automatically.

Key Capabilities

• Create a formal Incomplete record for any enrolled student with a documented reason and due date
• Canvas roster integration — students populate automatically from your live Canvas enrollment
• Automatic student notification via Canvas Conversations when an incomplete is created or resolved
• Full audit trail — every action (create, extend, resolve, expire, note) is logged with actor and timestamp
• Extension tracking — grant extensions with a reason; original due date is preserved in the log
• Auto-fail enforcement — flag records for automatic failure if not resolved by the due date
• Overdue detection — overdue records are highlighted automatically in the Active view
• Templates — pre-fill reason text, default days, and settings for common scenarios
• Student view — students see only their own incomplete: status, due date, and reason
• CSV export of all incomplete records for institutional reporting
• Resolve with a final grade and optional Canvas gradebook write-back

Topbar Elements

Sidebar Navigation

Steps

1. Click New Incomplete in the sidebar
2. Select the student from the dropdown — their current Canvas grade auto-populates the Original Grade field
3. Optionally choose a Template to pre-fill the reason and default days
4. Enter or edit the Reason (this is stored in the record and shown to the student)
5. Set the Due Date (required) and optionally an Extension Date
6. Add any Internal Notes (instructor-only, not visible to students)
7. Choose whether to notify the student via Canvas message and whether to auto-fail on expiry
8. Click Save Incomplete

Fields Reference

Filters

• All — every active incomplete
• Overdue — past the due date, not yet resolved
• Due Soon (7d) — deadline within the next 7 days

Detail View

Click any row to open the full detail view for that incomplete. You’ll see all fields, the full activity log, and action buttons (Resolve, Extend, Add Note, Auto-Fail).

Activity Log

Every action is automatically appended to the log with the actor name and timestamp. Log entries include: created, extended, resolved, expired, and any manual notes added by the instructor.

1. From the Active view or Detail view, click Resolve
2. Enter the Final Grade (letter, percentage, or pass/fail)
3. Optionally check Send Canvas notification to message the student
4. Optionally check Write grade to Canvas gradebook to push the grade automatically
5. Click Mark Resolved

The record moves to the Resolved view. The final grade and resolution date are recorded in the audit trail.

Granting an Extension

1. Click Extend on any active incomplete
2. Set a new due date and optionally a reason
3. Click Grant Extension

The extension date is stored separately from the original due date. The original contract is preserved in the audit trail so there’s a clear record of any changes.

Auto-Fail / Expire

If Auto-fail on expiry was checked when the incomplete was created, the record is flagged for failure when the due date passes. Click Fail (visible on overdue records) to formally expire the incomplete and record a final failing grade.

Creating a Template

1. Go to Templates in the sidebar
2. Click + New Template
3. Enter a name (e.g. “Medical Emergency”), default reason text, default days to complete, and auto-fail setting
4. Click Save Template

Using a Template

When creating a new incomplete, select a template from the Start from Template dropdown. The reason, due date, and auto-fail setting are pre-filled. You can still edit any field before saving.

Pre-Built Templates

Holon Incomplete ships with four built-in templates covering the most common scenarios:

The student card shows: status (Active / Resolved / Expired), due date, reason, and a context-appropriate message. If resolved, the final grade is displayed. If expired, a notice directs the student to contact the instructor or registrar.

Workflow

1. Open any active incomplete from the Active view or dashboard
2. Scroll to the Incomplete Agreement panel in the detail view
3. Click ✎ Send Agreement — a unique signing link is generated and sent to the student via Canvas Conversations
4. The student opens the link (no login required) and sees a pre-filled agreement showing their name, course, due date, reason, and terms
5. The student draws or types their signature and enters their full legal name, then clicks Sign & Submit Agreement
6. The instructor receives a Canvas notification that the agreement has been signed
7. The Agreement panel updates to show a green ✓ with the signer name and timestamp
8. Click View Signed Agreement to open a formatted page showing the full agreement, signature image, and reference ID

Agreement Contents

The auto-generated agreement includes: student name, instructor, course, original grade, incomplete symbol, due date, reason for incomplete, and numbered terms including the completion deadline, auto-fail consequences (if applicable), and communication expectations.

Status States

Uploading a File

1. Open the incomplete detail view
2. Scroll to the Attachments panel
3. Click Choose file… and select a PDF, Word document, or image (max 10MB)
4. Optionally edit the document name
5. Click Add

Linking a URL

Instead of uploading, paste a URL (Canvas file link, Google Drive, OneDrive) and click Add. The link is stored and opens in a new tab.

Supported File Types

PDF, Word (.doc/.docx), JPG, PNG, GIF. Maximum file size: 10MB per file.